Effective Date: 15.05.2024
Vitamina d.o.o. is a marketing agency located in Slovenia. We are committed to protecting the privacy of our clients, website visitors, and any individuals whose personal data we collect ("you"). This Privacy Policy explains how we collect, use, disclose, and protect your personal data.
1. Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, postal address.
- Website Usage Data: Information collected automatically when you visit our website, such as IP address, browser type, operating system, referring URL, pages visited, and time spent on the site.
- Client Data: Information you provide us about yourself or your company in the context of our marketing services, such as industry, target audience, and marketing goals.
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide marketing services to our clients: This includes using your information to develop marketing strategies, create marketing materials, and run marketing campaigns.
- To improve our website and services: We may use website usage data to understand how visitors use our website and improve its functionality.
- To communicate with you: We may use your contact information to respond to your inquiries, send you information about our services, and keep you updated on our company news.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract: When you enter into a contract with us for marketing services, we need to process your data to fulfill our contractual obligations.
- Consent: In some cases, we may ask for your explicit consent to process your data for a specific purpose, such as sending you marketing communications.
- Legitimate Interests: We may process your data for our legitimate interests, such as improving our website and services or sending you information about our services that we believe may be of interest to you. We will only do this where our interests do not outweigh your privacy rights.
4. Disclosure of Your Information
We may disclose your personal data to third-party service providers who help us deliver our services, such as website hosting providers, email marketing platforms, and data analytics providers. These third-party service providers are contractually obligated to keep your personal data confidential and secure.
We may also disclose your personal data if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process.
5. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, and then we will delete it securely. The retention period will be determined by the following factors:
- The purpose for which we collected the data.
- Our legal obligations.
- The need to maintain accurate records.
6. Your Rights
You have the following rights regarding your personal data:
- Right of Access: You have the right to request access to your personal data and to receive a copy of it.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to Erasure: You have the right to request that we erase your personal data.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
- Right to Object: You have the right to object to the processing of your personal data for marketing purposes.
- Right to Data Portability: You have the right to request that we transfer your personal data to another controller.
7. Security
We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, so we cannot guarantee the security of your information.
8. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Vitamina d.o.o.
Cesta Maršala Tita 37a 0001, 4270 Jesenice, Slovenia
+386 (0) 71 288 288
info[at]vitamina.si
